FAQ's
What’s the difference between a manufacturer’s warranty, an extended warranty and a protection plan?
Most major purchases come with a manufacturer’s warranty that covers you against failure or defects. This coverage is generally pretty limited, short term, and for smaller items, you’ll probably be responsible for shipping your purchase for diagnostics and repair. ‘Extended warranties’ or ‘extended service plans’ are common names for protection plans. People buy protection plans to more thoroughly protect the item they’re buying. These plans are often much more flexible and comprehensive than a manufacturer’s warranty, offering a wide variety of options. Many protection plans cover you against common accidents like drops and spills or common problems like loss and theft. And they may also provide technical support and opportunities to trade & upgrade. Protection plans make sure you will enjoy your purchase for many years, worry free.
When does my coverage start?
Always review your terms and conditions for coverage details on your specific protection plan, but most plans offer valuable coverage starting on day one. All include coverage that becomes effective the day after your manufacturer’s warranty expires.
How long will my coverage last, and what does it cover?
Your Assurant protection plan will cover you for years after the manufacturer’s warranty expires, depending on which plan you choose. Protection plans typically cover mechanical & electrical failure and defects in materials & workmanship, but terms and conditions may vary by plan, so be sure to check your policy so you can take advantage of all the value your plan provides.
What if I need to make a claim? Is it complicated?
It’s easy to make a claim. Just contact us through the number on your policy. If your covered item needs repair, we have a huge network of service providers that are experts in caring for the things that matter to you. With over 9,000 servicers in the U.S. alone, we’ll find the right one for you. We’re proud of our service providers and work hard to ensure they do a quality job every time.